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What is Social CRM? And how can it help my company?

Download the following Best Practices Guide to Social CRM, and learn how leading companies are integrating social media with their Customer Relationship Management systems and strategies.

In this download you will learn from these leading solution providers:

  • HARVESTING SOCIAL KNOWLEDGE FOR CRM eGain
  • 8 STEPS TO CREATE A CUSTOMER SERVICE STRATEGY FOR SOCIAL MEDIA Parature
  • CRM AND SOCIAL MEDIA Infor
  • HOW DO YOU MAKE THE LINK BETWEEN SOCIAL MEDIA AND CRM? Avanade

For more information on how your company can benefit from creating a social CRM strategy, we encourage you to continue the conversation with our expert contributors.

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