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Steve Pollema


Senior vice president Steve Pollema oversees TeleTech’s Customer Technology Services division, which focuses on helping its clients deliver exceptional customer experiences by providing on-premises and cloud-based CX solutions. With more than 30 years of experience in systems integration and management consulting, Pollema has significant client-focused experience in large-scale system development and maintenance, program management, and business planning and development. He previously worked at eLoyalty, Whittman-Hart, MarchFirst, and Accenture.

Articles By Steve Pollema
Advanced customer experience technologies can significantly upgrade customer experiences, leading to increased revenue and loyalty; more importantly, failing to keep up means missing the opportunity to not only better serve your customer, but save money in the bargain.
Posted 05 Apr 2017
 
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