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Dennis Gershowitz


Dennis Gershowitz is the founder and president of DG Associates, a consulting firm that specializes in driving service revenues and profits through the development and implementation of customer experience management (CEM) strategy and service operations improvements.

Articles By Dennis Gershowitz
To develop and nurture a customer-driven culture, you'll need patience, hard work, and the right people in place.
Posted 22 Feb 2017
 
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