S. Chris Edmonds
S. Chris Edmonds is a speaker, author, and executive consultant who is the founder of The Purposeful Culture Group. He's one of Inc. magazine’s 100 Great Leadership Speakers and was a featured presenter at SXSW 2015. Edmonds is the author of the Amazon best seller The Culture Engine and five other books. Chris' blog, podcasts, and videos are at Driving Results Through Culture. He tweets on organizational culture, servant leadership, and workplace inspiration at @scedmonds.
To Boost Customer Service, Wow Your Primary Customers—Your Employees
The key to consistent, caring customer relationships is a purposeful, positive, productive culture.