Authors: Tim Moynihan - CRM Magazine

Biographical Information

Tim Moynihan

Tim Moynihan is vice president of marketing at Empirix, where he is responsible for strategic business planning and product revenue growth.

Articles By Tim Moynihan

Staying on Top of Customer Satisfaction

Watch these top key performance indicators to keep glitches from hurting your business.

Posted 19 Oct 2012

Increase Customer Quality of Experience While Achieving ROI

A proactive approach lets you eliminate communication glitches before your customers know they exist.

Posted 24 Aug 2012

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