Biographical Information
Julie M. Fitzpatrick

Articles By Julie M. Fitzpatrick
A discussion of how high service standards delivered consistently across the company create a loyal customer base.
Posted 10 Aug 2000
Customers have varying kinds of interactions with your company's different business units. Make sure that every experience they have is consistent and makes them feel valued.
Posted 01 Jul 2000 [July 2000 Issue]
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