Biographical Information
Lori Steele
leader, North America Consulting Services, IBM Global Business Services
Lori Steele (steele1@us.ibm.com) is the leader of North America Consulting Services for IBM Global Business Services — a global leader in business and technology consulting. With more than 24 years of experience helping top enterprises in retail, life sciences, and other industries create success, Steele possesses a unique perspective on today's business drivers, leadership challenges, and successful innovations.
Articles for Lori Steele
The Brave New Business Model for CRM
27 Sep 2010
Today's customer leadership requires a new approach.