Biographical Information
Jo Ann Parris
vice president, relationship technology management, Convergys

Jo Ann Parris (jo.ann.parris@convergys.com) is vice president of relationship technology management at Convergys. She is responsible for sales, marketing, and solution management for Convergys' portfolio of self-service and automated solutions.

Articles By Jo Ann Parris
How to embrace social engagements in the contact center.
Posted 26 Jul 2010
Popular Articles

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