Biographical Information
Bill Durr
principal global solutions consultant, Verint Witness Actionable Solutions

Bill Durr (william.durr@verint.com) serves as a principal global solutions consultant for Verint Witness Actionable Solutions. With more than 25 years in the market, Bill has held a variety of sales, marketing, and management roles for major contact center vendors and worked as a consultant for centers challenged with meeting their performance objectives.

Articles By Bill Durr
Telecommuting can save the world, but does it damage service?
Posted 22 Apr 2010
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