Authors: Gregory Trinh - CRM Magazine

Biographical Information

Gregory Trinh
chief technology officer, Gradian Software

Gregory Trinh is the chief technology officer for Gradian Software. He can be contacted at gregorytrinh@gradiansoftware.com.

Articles By Gregory Trinh

Conserve (and Capitalize On) Conversation

An enterprise resource management system can help identify contacts and relationships by analyzing email content.

Posted 20 Apr 2010

Popular Articles

Choose a Winning Combination of Customer Experience Metrics

Customer Service Is the Only Metric That Matters

Lattice Engines Adds Functionality to salesPRISM

Using Data for a Personalized Customer Experience

SAP Furthers Push into Cloud-Based, Predictive Solutions

Other Sites from
Information Today:

Marketplace

ITIResearch.com
ITIResearch.com - A collection of market research and reports for executive management and business & IT professionals

FREE CRM magazine subscription.
Invest in your career and read CRM magazine every month.

Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar

RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us

© 2000 - , CRM Media, a division of Information Today, Inc. (ITI)
PRIVACY/COOKIES POLICY