Authors: Mike Serpan - CRM Magazine

Biographical Information

Mike Serpan
VP, program management, technology, Convergys

Mike Serpan (mike.serpan@convergys.com) is vice president of program management for technology clients at Cincinnati-based Convergys, a relationship management company.

Articles By Mike Serpan

Strategic Partnerships May Be Your Most Important

Find the right partners to thrive in an economic recession.

Posted 17 Dec 2009

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