Biographical Information

Sukant Srivastava

vice president of operations and country manager for India, Convergys Corporation

Sukant Srivastava is vice president of operations and country manager for India with Convergys Corporation (www.convergys.com). Convergys provides technology, business analytics, and consulting services that help create valuable relationships between businesses and customers.

Articles for Sukant Srivastava

Tech Support: The New Customer Loyalty Engine

Don't neglect relationships at this crucial touch point.