Biographical Information
Sukant Srivastava
vice president of operations and country manager for India, Convergys Corporation
Sukant Srivastava is vice president of operations and country manager for India with Convergys Corporation (www.convergys.com). Convergys provides technology, business analytics, and consulting services that help create valuable relationships between businesses and customers.
Articles for Sukant Srivastava
Tech Support: The New Customer Loyalty Engine
02 Mar 2009
Don't neglect relationships at this crucial touch point.