Biographical Information
Bruce Dresser
chief marketing officer, Echopass
Bruce Dresser is chief marketing officer for Echopass, a provider of IP-based on-demand call and contact center solutions for mid-to-large enterprises and government agencies. Learn more at www.echopass.com.
Articles for Bruce Dresser
Maximum Savings, Optimum Service
08 Dec 2008
Mastering the multi-sourced call center.