Diana Kyser is Vice President, Customer, at TheLadders.com, the world’s leading online job site for executive search, managing the teams that give support and service to job seekers and recruiters. With over 20 years of experience leading and growing businesses, Diana cofounded C3i Inc., a world-class service provider for customer management integration and ongoing support solutions for many of the world’s leading organizations. She has also held senior leadership positions in marketing and customer care at American Express, Hotjobs.com, Premiere Global Services, and JPMorgan Chase.