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Natalee Dyke


Articles By Natalee Dyke
Posted 28 Dec 2001 [January 2002 Issue]
The latest CRM products and services.
Posted 24 Nov 2001 [December 2001 Issue]
Bad experiences with your IVR system drive customers mad. Here's a checklist of dos and don'ts designed from a customer point of view.
Posted 29 Oct 2001 [November 2001 Issue]
 
Posted 29 Oct 2001 [November 2001 Issue]
The latest CRM products and services
Posted 02 Oct 2001 [October 2001 Issue]
NuEdge's chief customer officer is changing the way his staff and customers think.
Posted 02 Oct 2001 [October 2001 Issue]
A passion for people and technology makes the CEO of eshare want "to work forever, until the very last second."
Posted 22 Aug 2001 [September 2001 Issue]
The CEO of interaction software leader Edify puts customers first.
Posted 19 Jul 2001 [August 2001 Issue]
The CEO of YOUcentric has a wife, seven kids and a great job. Not bad for a former IHOP busboy…
Posted 20 Jun 2001 [July 2001 Issue]
With the world wind of changes taking place over the past couple of years in Cyberspace, many e-consumers are now asking themselves what they want the Internet to be to them. And, interestingly, smart e-businesses are making it a priority to listen to their answers.
Posted 25 May 2001
The Latest Products and Services
Posted 22 May 2001 [June 2001 Issue]
E-business is no longer a one-night stand, but a long-term relationship.
Posted 24 Apr 2001 [May 2001 Issue]
 
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