Articles By Kate Fitzgerald
Grow your company affordably by empowering your field forces to engage in collaborative business opportunities.
Despite initial grumblings from its field force, Demantra has pushed ahead with a Web-based eCRM system from Neteos.
Posted 04 Jun 2001
Fewer than one in 20 companies currently have automated the link between field service and complex CRM systems--but the potential for unrealized profits is in the billions.
Posted 15 Mar 2001
A look at the e-car, a prototype vehicle from Huntsville, Ala.-based Q-PC Real Car Computing that provides real estate agents with instant access to property listings and other key information when escorting clients to new listings.
Posted 29 Oct 2000
A wireless mobile solution that improves sales or service force productivity may not always be worth the investment. Without doing a return on investment (ROI) analysis before implementing such a solution, it is impossible to know the actual value the solution will deliver.
Posted 02 Jun 2000