Biographical Information

Jennifer Sakurai

Articles for Jennifer Sakurai

Intransit Eliminates the Blind Spots in Data Collection

This piece was written to accompany the feature story, "RFIDs: More Versatile Than Bar Codes," in the July 2001 issue of Field Force Automation magazine.

A Savi Supply Chain Solution

This piece on Savi Technology's supply chain solution was written to accompany the feature story, "RFIDs: More Versatile Than Bar Codes," in the July 2001 issue of Field Force Automation magazine.

SAT's IntelaTrac 2000

This piece was written to accompany the feature story, "RFIDs: More Versatile Than Bar Codes," in the July 2001 issue of Field Force Automation magazine.

Double-Time's 2100 Platform Enhances Motorola Wireless Phones

If you use a Motorola i1000 or i1000plus wireless phone, Double-Time in Elmhurst, Ill., has recently launched its PC 2100 platform to enhance your phone's features. As part of the company's PowerClip product line, the PC 2100 can double the talk time of iDEN phone as its supplemental power source.

Web Extra: AMD PowerNow

This piece was written to accompany the feature story, "Unbaffling the Battery," in the May 2001 issue of Field Force Automation magazine.

Web Extra: NESS beta testing Li-ion Polymer Batteries

This piece was written to accompany the feature story, "Unbaffling the Battery," in the May 2001 issue of Field Force Automation magazine.

Web Extra: The New Zinc Battery

With the development of its precharged Instant Power cell phone batteries, Electric Fuel is poised to enter the consumer market.

Web Extra: RBRC Helps the Battery Industry Clean Up After Itself

This article was written to accompany "Unbaffling the Battery" from the May 2001 issue of Field Force Automation magazine.

How Poor Deployment Affects the Customer: A Personal Tale

I just had a recent experience with my taxi company. Last week I made an appointment for a taxi to take me to the airport on my way to Las Vegas for the CTIA show. I've used this cab company for nearly two years and they have consistently delighted me by showing up at my door five minutes early. The one time they were running late--because the driver got a bit lost--they called to tell me he was on his way.

Web Extra: Charging Batteries

This sidebar on charging batteries was written to accompany the feature story, "Unbaffling the Battery" in the May 2001 issue of Field Force Automation Magazine.

Web Extra: Notebook Energy Saving Tips

This sidebar on battery energy savings tips was written to accompany the feature story, "Unbaffling the Battery" in the May 2001 issue of Field Force Automation magazine.

Web Extra: Electrofuel Delivers the Long-Lasting Battery

This piece on Electrofuel was written to accompany the feature story, "Unbaffling the Battery," in the May 2001 issue of Field Force Automation magazine.

Linking the Call Center to the Field Force

When developing a symbiotic relationship between the call center and the field force, remember the two Cs: customer and communication.

It's Not the Technology, Stupid

Add human factors to customer management--priority, respect, acknowledgement--to squeeze the most out of your high-tech investments.

When Disaster Strikes!

Advance planning will help your company and employees get back on track with minimal disruption-and also enable you to provide a seamless transition to your customers.