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Biographical Information
As a business progresses, effective and systematic sales management becomes increasingly crucial.
Posted 13 Oct 2003
A total CRM/SFA solution aimed at sales force--productivity improvement must consider the overall aspects of sales management.
Managers' failure to hold salespeople accountable can stall CRM efforts.
Posted 14 Apr 2003
Sales management must create an environment where top- and even average-performing salespeople exceed company goals.
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