Articles By Tom Richebacher
The third area where finance has to evolve is creating CRM objectives and metrics that can be translated back into the traditional framework of income, balance, and cash flow statements for financial planning and reporting.
Posted 30 Jun 2003
Budgeting-forecasting models are key diagnostic tools for management to decipher how changes in policies and decisions impact financial performance.
Posted 19 May 2003
How to remove the roadblocks to learning the true value of your customers.