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Biographical Information
Michael Brenner, Courtney Fontana, and Nathalie Godbout
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Articles By Michael Brenner, Courtney Fontana, and Nathalie Godbout
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Employees create products, interact with customers, and directly affect and are directly affected by major corporate initiatives--there is a small number of best practices that ensures that employees make the most of CRM.
Posted 15 Dec 2003
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