Biographical Information
Ken Bisconti

Ken Bisconti is the vice president of IBM Customer Analytics.

Articles By Ken Bisconti
Equip your call center with the visibility to reduce customer struggles.
Posted 07 Nov 2014
To maximize results, personalized portals must closely align with CRM.
Posted 20 Dec 2004
Popular Articles

Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us