Articles By Sarah L. Roberts-Witt
Many companies today are pushing to expand the functions of their human resources departments to include KM. But doing so requires both an understanding of HR's capabilities and why staff may be reluctant to shift away from their traditional roles.
Posted 10 Oct 2001
How Web-based collaboration tools are bringing customer input into the product design process.
Posted 08 Feb 2001
Case studies reveal that establishing a successful business portal requires careful planning and research before even making the first vendor calls.
Posted 16 Dec 2000
No longer just about the "what" and "where" of components,
supply chains must now reconcile dynamic knowledge-based processes and corporate
Posted 09 Dec 2000
Online collaboration helps the construction industry to break ground on new projects.
Posted 16 Nov 2000
B2B online exchanges are desperate for applications that can handle complex product specifications in specialized vertical markets. This articles examines how that challenge will be met as e-business becomes pervasive.
Posted 29 Oct 2000
A look at the online supply chain of the future and how you can prepare for it.
Posted 01 Sep 2000
Case Study: Risk management insurer Zurich U.S. has replaced its antiquated claims report system with business intelligence solution, giving customers access to claims information and reports via personalized Web pages
Posted 08 Aug 2000
When knowledge management and e-business come together, companies find themselves working smarter online.
Posted 21 Jun 2000
A case study of how L.L. Bean used business intelligence methods to bridge the gap between their highly successful mail order catalog and their newly emerging e-commerce channel.
Posted 02 Jun 2000