Biographical Information

Mila D'Antonio

Articles for Mila D'Antonio

CRM Shakeout

With widespread layoffs and cutbacks, CRM vendors prepare for the worst in a weakened economic climate

Campaign Management Software: A Comparative Analysis

Charlotte, N.C.-based Quaero, a marketing analytics and automation provider, has released its second annual report, Campaign Management Software: Comparative Analysis. Quaero says this report will better assist companies that are choosing a campaign management software solution.

Help Yourself

After e-mail inquiries overwhelmed software vendor Viewpoint, the company employed the latest in self-help contact center technology. Now customers' questions are answered, and stress levels at Viewpoint are low.

Industries Cautiously Consider the E-Signature

The Electronic Signatures and Authentication Act is law. Now companies and industries are taking a critical look at implementation issues and liabilities.

E-Mail Marketing Solution Brings Skiers to the Snow

A case study describing how Mammoth Mountain ski resort adopted an ASP solution to keep snow-seekers up to date on snow conditions.

E-Mail Marketing Gives Ski Resort a Lift

An ASP solution builds business for a California resort by keeping snow-seekers up to date on where to find the white stuff.