Biographical Information
Mila D'Antonio

Articles By Mila D'Antonio
With widespread layoffs and cutbacks, CRM vendors prepare for the worst in a weakened economic climate
Posted 10 Aug 2001

Charlotte, N.C.-based Quaero, a marketing analytics and automation provider, has released its second annual report, Campaign Management Software: Comparative Analysis. Quaero says this report will better assist companies that are choosing a campaign management software solution.

Posted 09 Jul 2001
After e-mail inquiries overwhelmed software vendor Viewpoint, the company employed the latest in self-help contact center technology. Now customers' questions are answered, and stress levels at Viewpoint are low.
Posted 19 Jun 2001 [July 2001 Issue]
The Electronic Signatures and Authentication Act is law. Now companies and industries are taking a critical look at implementation issues and liabilities.
Posted 28 Feb 2001
A case study describing how Mammoth Mountain ski resort adopted an ASP solution to keep snow-seekers up to date on snow conditions.
Posted 07 Dec 2000
An ASP solution builds business for a California resort by keeping snow-seekers up to date on where to find the white stuff.
Posted 26 Oct 2000 [November 2000 Issue]
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