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Scott Stawski


Articles By Scott Stawski
As more vendors sell directly to consumers, "reintermediation," offers hope for the beleaguered middleman.
Posted 02 May 2001
As more vendors sell directly to consumers, "reintermediation," offers hope for the beleaguered middleman.
Posted 20 Mar 2001 [April 2001 Issue]
The second of a two-part series, this column continues to explore channels, tools and processes that help companies provide the tailored customer service they need to stay competitive.
Posted 01 Jan 2001 [January 2001 Issue]
In a two-part series, this column explores channels, tools and processes that help companies provide the tailored customer service they need to stay competitive.
Posted 01 Dec 2000 [December 2000 Issue]
 
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