Biographical Information
Jim Ericson

Articles By Jim Ericson
Specialist application/ERP vendor picks up employee relationship management firm at a discount; IT spending will come back, says Geac CEO
Posted 28 Aug 2002
Plumtree announces bundled solution for employee services, new partners give ERM an enterprise focus
Posted 26 Aug 2002
New Line56/A.T. Kearney research shows e-business is growing as a percentage of IT, with sales the driving force. Web services are finding a stronger uptake than predicted. CRM remains a high priority, but struggles with returns and measurement of expectations.
Posted 22 Aug 2002
Global services powerhouse would be created in $3.5 billion stock and cash deal; regulatory review likely, analyst says
Posted 30 Jul 2002
Known as a dominant backbone enterprise resource planning (ERP) and high end customer relationship management (CRM) and supply chain management (SCM) competitor, SAP is now looking to divide and conquer the SMB space with a pair of offerings.
Posted 06 Jun 2002
Building on its open architecture message of November, SAP is migrating a broad range of applications into a better defined three-tier offering, which technically covers any company with more than a couple dozen employees. "SAP has to be for every size business," says Hasso Plattner.
Posted 05 Jun 2002
Just one day after J.D.Edwards made available J.D.Edwards 5, the company breathed some more life into the CRM industry by posting better-than-expected quarterly results and forecasted strong software sales in the current quarter.
Posted 23 May 2002
Posted 18 Apr 2002
Posted 16 Apr 2002
PRM a critical, overlooked application.
Posted 14 Feb 2002
PRM a critical, overlooked application.
Posted 14 Feb 2002
Business process management aims to define, map and measure the processes that connect companies, partners and customers on an ongoing basis. That means making processes embedded in applications visible and actionable on a human scale.
Posted 08 Jan 2002
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