Biographical Information
Melinda Nykamp

Articles By Melinda Nykamp
Rethinking your return policy can both reduce returns and create better customer relationships.
Posted 01 Nov 2000 [November 2000 Issue]
By understanding your customers' needs throughout all their interactions with your company, you can build loyal relationships and stand out from your competition.
Posted 01 Oct 2000 [October 2000 Issue]
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