Biographical Information
Demir Barlas

Articles By Demir Barlas
In enterprise software, look for more consolidation, says a top consultancy; in CRM, more customer-touching interaction.
Posted 24 Dec 2007
New research identifies archiving and data protection as hot drivers of storage initiatives; EMC continues to lead in market share.
Posted 13 Dec 2007
Acquisition of Dutch company strengthens Oracle Enterprise Manager 10g's transaction and user monitoring capabilities.
Posted 12 Dec 2007
The Direct Marketing Association releases new intelligence on acquiring and retaining customers.
Posted 05 Dec 2007
Big Blue's Tivoli Netcool offers cross-network quality assurance, monitoring, and predictive capacities; pricing may be more important than service, analyst cautions
Posted 03 Dec 2007
A new report details how to better understand -- and, even more critical, how to apply -- Web analytics.
Posted 28 Nov 2007
The research firm's assessment of companies handling access to Web-based applications reveals a rising Sun among the top group.
Posted 12 Nov 2007
The $5 billion deal marks ongoing consolidation in the Tier One business intelligence market; a "significant change" in IBM's direction, one analyst notes.
Posted 12 Nov 2007
New research points to explosive growth in CRM adoption across every segment -- especially on-demand CRM.
Posted 02 Nov 2007
The reporting-and-analytics company offers streamlined BI for sales and marketing scenarios.
Posted 26 Jul 2007
Two years after first acquiring voice technology, the company integrates it into outbound processes and reveals an e-service trend.
Posted 05 Feb 2007
A new version of SAP All-in-One addresses an increasingly important customer segment; an analyst questions value of "simplified" CRM.
Posted 25 Jan 2007
Bringing robust cardholder authentication to online merchants; MasterCard continues e-business strategy
Posted 04 Sep 2002
Alliance with IBM Global Services to bring CRM to mid-market; 75 new customers in Q2 as company claims interest outside installed base
Posted 26 Aug 2002
Forrester: 82 percent of companies to maintain or increase budgets in second half of 2002; surprising traction for Web services
Posted 06 Aug 2002
Massive deal to revolutionize OEMs' service parts delivery processes; touches thousands of dealers, millions of line items
Posted 01 Aug 2002
Latest CIO survey offers insights into next year's technology budgets; profitability not linked to expanded buying; slightly less positive outlook
Posted 11 Jul 2002
Business intelligence vendor picks up extraction, transformation and load (ETL) specialist for $65 million; hopes to build one-stop shopping
Posted 10 Jul 2002
Enterprise resource planning (ERP) vendor promotes CRM at FOCUS 2002; targets traditional mid-market sweet spot, gets some traction outside customer base
Posted 12 Jun 2002
PeopleSoft contributes SCM and CRM, Agile contributes product chain management; solution addresses PLM broadly, says analyst
Posted 09 May 2002
Posted 19 Apr 2002
Posted 19 Feb 2002
Posted 11 Feb 2002
New products, deeper functionality, and best implementations highlighted in February.
Posted 06 Feb 2002
Buyers and sellers share the blame in creating a proliferation of solutions that go unused.
Posted 08 Jan 2002
Online booking cuts down on corporate travel costs, but don't say good-bye to traditional agents
Posted 08 Jan 2002
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