Cloud services brokerage Cloud Sherpas today announced acquisitions of Innoveer Solutions, a CRM advisory and cloud integration services firm, and Navigis, a provider of advisory and technology consulting services to companies implementing ServiceNow. Terms of both deals were not disclosed.
The Innoveer transaction gives Cloud Sherpas its first physical presence in Europe, greater geographic density in the northeast and central United States, an offshore delivery team in India, and one of the largest practices of certified consultants worldwide. Innoveer, which has more than 750 customers and 2,000 successful deployments under its belt, was founded in 1998 and provides a range of services, including discovery and planning, CRM technology selection, business process improvements, implementation, change management and support focused on enterprise businesses in the life sciences, insurance, financial services, and manufacturing sectors, among others.
The Navigis acquisition allows Cloud Sherpas, which has strong footholds in cloud advisory, messaging, collaboration, and CRM, to expand its market and geographic footprints and capitalize on global interest among enterprise organizations in cloud IT service management. Cloud Sherpas has long specialized in helping companies migrate to the cloud with Google and Salesforce.com implementations.
Navigis has provided IT service management since 1996. The company's certified ServiceNow consultants provide value-added implementations, custom enhancements, administrative support, and training to help ServiceNow customers automate their IT operations. Following the acquisition, Navigis founder and CEO Philip Sidebottom will become president of Cloud Sherpas' ServiceNow business unit.
Both Sidebottom and Cloud Sharpas CEO David Northington expect the ITSM and cloud services markets to expand greatly in the next few years.
"Our clients are expanding their cloud application footprint," Northington said in a statement. "Many of our global customers have experienced success in one area of their business and are eager to apply cloud-based sales automation, customer service, call center support, and collaboration throughout their organizations."