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Vantive Joins Forces with PeopleSoft
For the rest of the December 1999 issue of CRM magazine please click here
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Beleaguered Vantive is merging with ERP vendor PeopleSoft in a stock-for-stock transaction. Building on product integrations developed during a long-term partnership, the combined company will offer a comprehensive eBusiness solution with applications to attract, service, retain and analyze customers. The aggregate value of the transaction is approximately $433 million. "Vantive is joining forces with a winner," said Tom Thomas, Vantive's chairman and chief executive officer. "Vantive has strengths in customer relationship management products. We needed a partner with back office leadership, financial strength and market reach. That partner--hands down--is PeopleSoft." Vantive and PeopleSoft products can be integrated now via Vantive QuickConnect for PeopleSoft, a packaged integration solution announced in August 1999. PeopleSoft also certified enterprise integration with Vantive under PeopleSoft's Open Integration Framework program earlier this year. PeopleSoft will unveil a combined product strategy for CRM in early 2000.

• In what is seen as a significant endorsement of its SFA software, Oracle recently announced that it has signed a multifaceted agreement with Hewlett-Packard to jointly develop and sell Oracle's Internet solution on the HP platform. "By using Internet-enabled Oracle CRM products to link HP's and Oracle's sales forces, we can get an incredibly detailed view of joint opportunities and can act quickly to close deals," says Oracle CEO Larry Ellison. "This is the prototype for a whole new sales model. Under the terms of the agreement, HP will use and co-sell Oracle Sales. It will also expand its CRM consulting capacity to deploy the Oracle solutions sold on HP systems. In turn, Oracle will make the HP-UX (1) platform an integral part of the Oracle development environment. It will also purchase and install a number of HP servers upon which it will run internal business systems, such as e-mail.

• Nortel Networks and Clarify announced a definitive merger agreement whereby Nortel Networks will acquire Clarify, the world's second largest provider of front office solutions for eBusiness. Nortel, a world leader in communications, networking and Internet Protocol solutions, will pay an estimated $2.1 billion in common shares for all of the common shares of Clarify. "Nortel Networks' global reach and market leadership in the convergence of the Internet and communications, combined with Clarify's leadership in front office software, creates a first mover in this new wave of eBusiness," said Tony Zingale, CEO and president of Clarify. "[Our] common commitment to building a new class of customer relationships will create awesome value for our customers, partners and employees." Upon completion of the transaction, Clarify will become a wholly owned subsidiary of Nortel. Clarify will continue to be headquartered in San Jose and Zingale will continue to lead the business. The transaction is expected to close in the first quarter of 2000. Epicor, a midmarket ERP/CRM vendor, has formed an alliance with PricewaterhouseCoopers, a professional services firm, to sell, implement and service ERP software systems. "Our alliance with Epicor allows us to provide our midmarket clients with what they have been asking for: software and implementation services that help them integrate their back and front office operations," says Steve DelVecchio, partner and leader of PricewaterhouseCoopers' consulting services. Additionally, the two companies will jointly develop industry-specific solution sets.

• Siebel Systems recently announced that it will utilize Picture Talk technology from visual communications solutions provider Pixion in its Front Office applications. The Siebel/Pixion solution allows customers to host live, interactive training sessions via the Web, while trainees--even those in remote locations--sit at their desks.

• Marketing automation vendor MarketSoft recently announced that it has closed a $15.2 million second round of financing, including new investments from Integral Capital Partners and Advent International. According to MarketSoft, the new capital will be used for product development, the expansion of sales and marketing activities and enhanced customer support. This second round of financing adds to the $5.25 million the company raised in its first round, bringing total investment to $20.5 million.

• Janna Systems, a Canadian supplier of CRM solutions, has entered into agreements to acquire LivePage Corporation, Web-content management software vendor, and Archer Enterprise Systems, a developer of CRM data synchronization software. The combining of the companies' technologies will enable Janna to deliver customer-facing Web sites with personalized content based on customer preferences and interests stored in the Janna database.

• FirePond, a provider of integrated e-business, sales and marketing solutions, has moved its corporate headquarters to Waltham, Mass. This adds to FirePond's worldwide locations, which include offices in Detroit, Oakland, Minneapolis, Amsterdam, London, Paris, Dusseldorf, stockholm, Tokyo and Seoul.

• In an effort to increase its presence in the South American market, CRM vendor Vantive has formed an alliance with Brazilian software developer Datasul. The partnership will allow Vantive to reach full compatibility with Datasul products. It will also allow Vantive software to be used along with Datasul's on an exclusive basis.

• Marketing automation vendor Saligent Software has formed a strategic alliance with Receptive Marketing, a marketing maintenance company, to provide automated marketing and planning tools for business-to-business marketers. Under the terms of the alliance, Receptive Marketing will act as an integrator for Saligent's High-Yield Marketing application.

• BroadVision, a supplier of one-to-one e-business applications for relationship management, has formed a strategic alliance with U.S. Interactive, an Internet professional services company, to deliver e-business solutions. The two companies' combined services will focus on the creation of time-to-market value built around business strategy, technology and digital marketing.

• RightPoint, a provider of real-time eMarketing solutions, recently announced several new additions to its management team. Al Castino, former CFO, secretary and senior vice president at PeopleSoft, will now serve as RightPoint's chief financial officer. Lin Johnstone, former vice president at Aspect Communications, will serve as vice president and managing director for Europe.

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