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SalesLogix Buys Enact
For the rest of the July 1999 issue of CRM magazine please click here
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• Midmarket customer relationship management (CRM) provider SalesLogix recently acquired Enact, a configuration software vendor, for $4.1 million and an issuance of common stock. "The acquisition enables us to better address the evolving `interactive selling networks' that are now driving the growth of midmarket business," said Pat Sullivan, president and CEO of Scottsdale, Ariz.-based SalesLogix. Upon completion of the acquisition, SalesLogix will license Enact software as a configuration solution to be used by sales professionals. It will also develop electronic commerce solutions accessible through the Internet that provide electronic catalogs, product training and marketing knowledge base systems. Under the terms of the agreement, Enact, based in Westerville, Ohio, will be a wholly owned subsidiary of SalesLogix.

• Siebel Systems reported first quarter revenues of 134.1 million, an increase of 81 percent over the same period last year. Net income for Q199 was $21.3 million, with net income per diluted share at $0.20. Revenues, net income and diluted share earnings for the first fiscal quarter of 1998 stood at $74.2 million, $9.7 million and $0.10 respectively. In other news, Siebel and IBM will work together to deliver out-of-the-box integration between IBM's DB2 Universal Database and Siebel applications. Siebel will prepackage and ship DB2 as the recommended database with its sales, marketing and customer service applications.

• CRM service provider C3i recently hired Robert Jones as vice president for strategic client management and chief financial officer. Jones comes to C3i from American Express, where he served as vice president of global network markets.

• At its newly expanded corporate offices in Clark, N.J.strategic Network Designs, a provider of sales and field force automation solutions, recently unveiled a state-of-the-art technology lab and hosting facility. The lab will be used to test customized software applications before they are deployed at client sites. The hosting facility is part of SND's outsourcing capabilities, which maintain and support business-critical systems for clients.

• Calico Technology, a provider of e-commerce software and services, and Merrill Lynch & Co. have formed a partnership to develop software technology for the financial services industry. Under the terms of the partnership, Merrill Lynch will also license and implement the Calico eSales Suite of interactive selling applications.

• San Diego-based Contigo Software, a provider of Web-based conferencing products, recently announced the appointment of Robert W. Brown as president and chief operating officer. Brown brings 20 years of technology industry experience to the job, having worked most recently for Seagate Software in the Bay Area.

• Application service provider Usinternetworking (USi) recently announced the development of its RAPID iMAP Methodology, a six-stage design that implements business process software without sacrificing core quality. USi designed the new methodology to achieve implementation in 90 days or less.

• Minnesota-based interactive sales software provider FirePond recently secured a significant cash infusion from three major investors. Technology Crossover Ventures, Lehman Brothers and General Atlantic Partners have provided $20 million in mezzanine financing for the maker of Signature Plus software. This round of financing follows an initial $50 million investment made earlier by General Atlantic Partners. In other FirePond news, Hitachi Construction Machinery Engineering, a division of Japan's Hitachi Construction Machinery, will partner with FirePond by utilizing and reselling the next generation of Signature Plus.

• Saratoga Systems, a San Jose, Calif.-based CRM software provider, announced that during Q1/99 its global user base surpassed the 85,000 mark, with 725 new users in that quarter alone. Saratoga CEO Mark Econin attributed the growth to the launch of its most recent CRM suite, Avenue 5, and to changes in management.

• Vancouver's Pivotal Software, maker of the Relationship series of CRM solutions, announced a 70 percent increase in first quarter revenues over the same period last year. Additionally, first quarter shipments of Pivotol's eRelationship solution increased the company's global user base by 8,000, to a total of 38,000.

• Massachusetts-based iMarket, a provider of information-driven marketing solutions, recently debuted a free analysis service called Market Profiles. To use the service, marketers enter a basic SIC-code parameter on which they would like to define a new market, and Market Profiles provides complete market analysis reports that include the number of companies by region, total employees and annual sales. The service is found at www.imarketinc.com.

• Symantec Corporation, maker of ACT! contact management software and Norton Antivirus software, has a new president and CEO. After 28 years at IBM, where he served as general manager of IBM Americas, John W. Thompson, 49, takes the helm of the Cupertino-based company. As CEO, Thompson replaces Carl Carman, who will remain on the board.

• Information Management Associates, a Connecticut-based global provider of customer interaction software, announced first-quarter revenues of $12.3 million, up from $10.1 million in the same period last year. Despite the increase in revenue, the company still operated at a $3.3 million loss.

• Following its merger with DataWorks, ERP software vendor Platinum Software has changed its name to Epicor Software Corporation. Likewise, the company's NASDAQ stock ticker symbol is now "EPIC." In other name change news, Calico Technology, maker of e-commerce applications, is now Calico Commerce. The new name, say company officials, is more in tune with the Calico's focus.

• Front-office software vendor Clarify recently announced record first-quarter revenues of $43.5 million, a 75 percent increase over revenues from the same quarter last year. Net income was $2.7 million, or $0.11 per share. Company officials cited a 50 percent increase in license revenues as the source of the San Jose, Calif.-based company's financial good fortune.

• Vancouver's Multiactive Software, maker of sales and customer management applications, recently completed an issue of 13 million common shares at $1 per share as part of a reverse takeover bid with Wheat Hills Resources. Wheat Hills, which controls 90 percent of Multiactive's outstanding stock, is currently in the process of acquiring the final outstanding Multiactive shares to complete the takeover.

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