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Coming Events
Upcoming events in the CRM industry
For the rest of the July 2000 issue of CRM magazine please click here
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CRM Solutions
August 1-3, Chicago

This second annual event sponsored by Advanstar is billed as the largest CRM conference and exposition in the Midwest. Topics include CRM and e-commerce convergence, outsourcing CRM, integrating the front and back office and more. Co-located with both the world's largest call center management event--the 12th Annual ICCM--and Field Service Solutions. For more information go to:
www.crmexpo.com/crmch2000/index.htm

Competitive Intelligence in Business
August 15-16, San Diego

Learn how to improve profitability or market share through the effective use of competitive intelligence. Special roundtable discussions on the IT, telecommunications and healthcare industries. Keynote speakers include Sheila Avila of Procter & Gamble, Hu stanley of Teledyne Brown Engineering and Alejandro Donoso of Aventis Pharmaceuticals. Go to:
www.frost.com/conferences/CIT/

DCI CRM Conference and Expo
August 29-31, New York

As companies increasingly all target the same customers, every part of the enterprise must be empowered to maximize every customer touch point. At this conference you will find out how to increase sales and generate leads, how to Web-enable your customers and be a leader in one-to-one marketing. Go to:
www.dci.com/Brochure/crmny/

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