Coming Events
Upcoming events in the CRM space
For the rest of the September 2000 issue of CRM magazine please click here

CRM Demo and Conference 2000
October 19-20, San Diego

To get a handle on the technologies and solutions that can help your company win and retain valuable customers, attend Miller Freeman's "Perfecting the Customer Experience" CRM Demo and Conference. Some of the technologies that will be represented there are CRM, workforce management, Web-enabled call centers, sales force automation, blended dialing, electronic FAQs, collections and billing support, just-in-time solutions, decision support systems, help desk, data mining, field force automation and computer telephony. To register, go to www.crmdemo.com

CRM Support Services Conference and Expo
October 22-26, San Francisco

This event helps teach organizations how to manage their people, process and technology issues to effectively support and service their external and internal customers. Keynote speaker Nicholas Negroponte will share his insight into the digital age. To register, go to www.key3media.com

CRM Conference and Exposition
October 31-November 2, Los Angeles

DCI's CRM conference and exposition offers opportunities to learn how to design and implement CRM initiatives. Dividing CRM into five critical areas, the conference addresses operational CRM, the eCustomer, analytical CRM, the strategic master plan and the technologies. To register, go to

eSolutions Forum
November 1-2, Boston

IDC is sponsoring a forum designed to help you learn how to think through and redesign your business processes to leverage the Internet. Network with attendees, presenters, IDC analysts and conference sponsors to discover which partnerships and strategic alliances may help you reach new markets and customers, and to find ways to adapt your business model to capitalize on new solution opportunities. To register, go to www.idc.com

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