Logo
BodyBGTop
IN BETA: You Can Quote Us On That
Oracle's new product seeks to not only automate the administrative aspects of the selling process, but also optimize effectiveness.
For the rest of the August 2003 issue of CRM magazine please click here
Page 1



Oracle Corp. has introduced a new version of its sales automation tool, Oracle Sales 11.5.9. The product seeks to not only automate the administrative aspects of the selling process, but also optimize effectiveness and compliance with proposals, contracts, and quotes. RiverDeep had been using a previous version of Oracle Sales for some time, and had garnered significant benefits from the quoting automation aspects of the tool. This is one reason the provider of educational software chose to upgrade to the new version. The company sells software to 7,800 school districts in the United States, and keeping track of price quotes is extremely important, according to Michael Cipriano, vice president of information technology for RiverDeep. "We have been using Oracle Quoting to insure the proper price on the school's purchase orders matches the quote we give," he says. "We need a tight system like Oracle since public school budgets are so tight that we can't close a deal unless the price is exact." Cipriano says that through using Oracle Quoting, the company has shortened the sales cycle by 50 percent. "In addition, since the quoting is automated the sales team is not manually faxing quotes, so we expect to increase the amount of outbound sales calls by 50 percent as well," Cipriano says. The installation of Oracle Sales replaced four disparate CRM solutions the company was previously using, which Cipriano says will save the company several hundred thousand dollars per year in IT maintenance costs. --Martin Schneider www.oracle.com
Page 1
To contact the editors, please email editor@destinationCRM.com
Every month, CRM magazine covers the customer relationship management industry and beyond. To subscribe, please visit http://www.destinationCRM.com/subscribe/.
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us