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CRM Across the Wire
The Viralheat acquisition expands Cision's social media tools.
ConnectAndSell OutboundOnDemand has added Lead Injection and Hot Transfer capabilities.
New integrations for Sales Cloud and Service Cloud help customers create cloud-based PBX and contact center environments.
Mailify's templates allow frequent updates and sharing across organizations.
Businesses can now use Marketo's marketing and customer data to gain insights across functions in Microsoft Power BI.
The updated SaleCycle On-Site Remarketing solution features advanced personalization capabilities and in-depth consumer data reporting to help e-retailers tackle cart abandonment.
VPI Intelligence is an analytics and business intelligence platform for contact centers.
The Web form and survey building solution for enterprises is now available for Marketo.
8x8 Enterprise Suite helps companies accelerate their migration to cloud communications
Flexible subscription service from Avaya delivers Avaya IP Office contact center technology to midmarket companies through the Google Cloud Platform.
Partnerships with CRM vendors enable businesses to better track leads and drive conversions.
Customers can now input new contacts and leads into Salesforce in a matter of seconds.
New collaboration and communications cloud services designed to reduce costs, increase productivity and improve the user experience.
The new Meltwater stays on top of billions of editorial, blog, and social media conversations and delivers insights needed to manage a brand.
The SaaS solution uses machine learning with intelligently tailored sales communications for online customers.
Two-way, inbound texting application is compatible with key Avaya contact center solutions.
New features give sales reps added visibility into rules-based guided selling and provide coaching.
Multichannel tracking added to Marketo's marketing customer engagement platform.
New rich media solution provides a way to engage customers with customized messaging.
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