CRM Across the Wire
Melissa Data's new global email cloud service eliminates 95 percent of bad email addresses in master customer data.
New functionality allows for critical around-the-clock social media support.
A common cloud communications platform tightly integrates 8x8 Virtual Office and Virtual Contact Center users.
EtailInsights' Technology Spy providers e-commerce sales and marketing teams with inside knowledge of prospects.
LiveHive's Sales Engagement Platform enables sales teams to track and replace sales documents, even after download.
Medallia Resolve helps companies resolve customer issues and understand the root causes.
Video Ad Units enables advertisers to add click-to-call functionality and tracking directly into video.
Version 8.0 of the Widen Media Collective digital asset management system lets marketers manage, deploy, and analyze content.
Maximizer CRM 2015 is adapted to support Canadian French.
The integration allows users to create forms to capture leads from landing pages.
The new product connects to Magento for online stores.
User-inspired enhancements include a new interface, expanded audit trail and filtering, and a new licensing option.
Oracle Voice is a mobile, speech-enabled virtual assistant for salespeople on the go. (Featured on SpeechTechMag.com.)
New Web app helps small businesses automatically capture and convert Web site traffic into new sales leads.
Actuate brings additional analytics capabilities to OpenText.
Pega Marketing delivers significant improvements in personalized customer engagement.
Contact centers can now seamlessly transfer between TCPA and non-TCPA projects and maintain reporting and analysis.
The new version of SmartTouch CRM includes enhanced functionality, an improved user interface, and streamlined processes.
The Toshiba IPedge business telephone system includes advanced contact center capabilities in a single server.
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