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CRM Across the Wire
The first project will involve streamlining the agent experience using WebRTC and Chromebooks.
Vembu CRM includes SalesDesk, HelpDesk, and SocialDesk.
Through its proprietary predictive algorithms, YouAppi delivers customers predicted to generate the highest post-conversion lifetime value.
SocialBro Monitoring adds to the company's Twitter marketing platform.
The deal brings together two firms in the online customer survey industry.
Wiley will add registration capabilities to its higher education CRM system.
Partnership facilitates real-time data integration and immediate optimization of communications to new digital customers.
The new solution is based on Backbase's Customer Experience platform.
Logi Info is integrated with Teradata's massive database capabilities.
The three firms have paired up to offer Adaptive Fraud Protection as part of Contact Solutions' IVR service.
The partnership with Callpromise extends VHT's contact center callback options in the cloud.
Mailify, already a household name in Europe, offers responsive email campaign design, cloud sync, A/B testing, and more.
The new Visual Playback solution helps marketers prevent costly violations of consumer privacy.
Logi Info connects directly with Red Hat JBoss Data Virtualization to help organizations extract business value from disparate data sources.
The alliance brings together sentiment analysis and Web content management.
Big data, machine learning, and cognitive science technologies help companies personalize mobile, online, and smart TV ads on the fly.
The latest edition of X2Engine open-source CRM introduces major new functionality and user interface improvements.
IBM's cognitive computing platform and social community is now available in beta.
Cognitive computing helps clients accelerate into a new era of business performance.
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