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CRM Across the Wire
Searchub.com uses machine learning to personalize shopping recommendations for consumers.
ResponseTek's Listening Lab self-serve product empowers users to create and deploy ad hoc surveys.
The addition of Polish brings the number of languages supported to 21.
Zephyr Illuminiate will power Veeva CRM Suggestions with predictive customer and market insights.
Genband's platform augments SAP customer engagement solutions with advanced real-time communications capabilities.
The upgrades to Oracle Marketing Cloud help companies enhance sales enablement, improve cross-channel orchestration, and demonstrate marketing's impact on business results.
Bob Stutz, corporate vice president in charge of the Microsoft Dynamics CRM product line, has reportedly left the company to take on a role as chief analytics officer at Salesforce.com.
Bright Pattern updated its call center software that extends Zendesk's cloud-based customer service platform with omnichannel cloud contact center capabilities. (Featured on SmartCustomerService.com.)
AZuqua for Customer Success integrates data and workflows from disparate CRM, marketing automation, service, and support applications.
The enhanced platform extends gamification to digital mtivation
The acquisition increases IDI's data fusion capabilities to further help advertisers target the right customers.
Webinar attendee data can now flow into HubSpot for greater business analysis and reporting.
The TapExchange marketplace reaches more than 2 billion consumers and gives marketers a way to distribute content at scale.
Magento 2.0 offers greater flexibility, scalability, and a more responsive design.
The integrations enable companies to extend social media's impact throughout the organization.
With Avoka Transact for Salesforce, companies can open and service accounts right from within Salesforce.com.
The partnership allows companies to reazch consumers via email or text messaging.
Integrated solution enables companies to jump start their mobile initiatives.
UserCare Software helps mobile app publishers add real-time customer service and customer relationship management within their apps. (Featured on SmartCustomerService.com.)
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