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CRM Across the Wire
Freshdesk will add the peer-to-peer recommendations technology to its customer support software portfolio.
New solutions enable brands to personalize customer experiences through online shopping.
The integration of Offerpoip with Instagram Ads API allows brands to incorporate user-generated content into their Instagram marketing efforts.
Latest enhancement to the cloud-based nonprofit CRM software delivers at-a-glance donor cultivation data.
Translations.com's GlobalLink Connect for Marketo streamlines the process for managing and launching complex international campaigns.
Interactive Intelligence makes PureCloud Engage available to the European market through Amazon Web Services, (Featured on SmartCustomerService.com.)
The fall 2015 release of inContact's Cloud Customer Interaction Platform includes greater integrations and multichannel capabilities. (Featured on SmartCustomerService.com.)
The latest version of NICE Fizzback provides greater visibility into customer experiences.
eCoach's enhanced features lets sales reps build sales scripts with intricate dependency questions and statements.
Free iOS and Android mobile app pushes deal closing alerts to sales leaders as soon as they happen.
IQ Envoy for Branding and TV Attribution help marketers measure and optimize branding efforts.
Companies can use Donky to segment and target their customers based on level of activity and behavior.
Xone lets brick-and-mortar businesses send real-time texts to mobile customers.
Lexalytics adds Danish, Swedish, and Norwegian to its text and sentiment analytics solutions.
MerkleOne is a suite of people-based marketing solutions.
Digital Natural Assist platform allows companies to adapt to today's mobile-first, multichannel customer.
adjust's mobile ad analytics and attrribution platform now supports Apple TV's TVOS.
App store intelligence platform integrated with Adobe Analytics provides companies with data about their app usage.
Ampsy will use Watson analytics to better understand fan sentiment and social content sharing.
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