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CRM Across the Wire
HeyWire's texting applications are now fully integrated with Interactive Intelligence's Customer Interaction Center.
The acquisition brings together two brand loyalty management services providers.
The partnership integrates LiveRamp's data onboarding and cross-device recognition into Conversion Logic's media attribution platform.
Confirmit Horizons delivers deeper insight and greater agility for market research, voice of the employee, and voice of the customer programs.
Logi 12 introduces DataHub and Discovery Module, as well as updates to Info and Vision.
Taplytics expands its mobile optimization platform with Smart Push notifications.
The new integration lets users move their data into the Salesforce Analytics Cloud.
Joining Segment's comprehensive data analytics platform and one-stop SDK, Kahuna helps brands improve customer targeting.
The framework helps marketers measure signals across online and offline channels.
The Totango Early Warning System provides automated business process capabilities and dynamic account benchmarking.
VEDO Intent uses machine learning to access and derive insight from social media.
The integration allows lawyers to text clients with case updates.
Ytel's VoicePath guides agents with scripted audio responses.
The redesigned integrated marketing platform will manage and connect consumer experiences across channels and devices.
Destination Dashboards is a new data visualization tool from Simpleview.
The integration helps companies launch and mange Facebook advertising campaigns by automatically repurposing content from Wix's newsletter product.
The deal integrates social media with OnviSource's Omni Channel voice of the customer and contact center workforce optimization solutions.
Social Replies offers suggested responses to customers who reach out to companies on Twitter.
Merkle will make Google's integrated marketing intelligence platform available to its customers.
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