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CRM Across the Wire
Ytel's VoicePath guides agents with scripted audio responses.
The redesigned integrated marketing platform will manage and connect consumer experiences across channels and devices.
Destination Dashboards is a new data visualization tool from Simpleview.
The integration helps companies launch and mange Facebook advertising campaigns by automatically repurposing content from Wix's newsletter product.
The deal integrates social media with OnviSource's Omni Channel voice of the customer and contact center workforce optimization solutions.
Social Replies offers suggested responses to customers who reach out to companies on Twitter.
Merkle will make Google's integrated marketing intelligence platform available to its customers.
The bidirectional sync of products, contacts, and orders between Pipeliner CRM and Magento connects online stores to sales pipelines.
Acquisition to integrate the student engagement and yield management tool into the TargetX CRM suite of solutions.
The Zappix Smartphone Visual IVR now supports a mobile survey tool for customer service interactions.
App supports the increasing number of businesses using Gmail.
Radius now lets marketers discover top-performing markets by integrating their key Salesforce signals with the Radius Business Graph for precise segmentation.
ypDisplay uses online and mobile insights to help local businesses target consumers.
The new suite of proprietary digital tools helps marketers turn data into new customers.
Opportunity Locator lets field sales reps see which sales contacts and prospects are near their current locations.
The solution provides insight into all unified communications components, including contact center deployments.
Expansion deepens Confirmit's presence in the growing Asia-Pacific market.
The U.S. Patent and Trademark Office has issued Patent No. 61/564,588 to CallPromise.
Rocket Fuel brings programmatic marketing and Moment Scoring to new Nielsen program to measure digital performance.
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