The partnership yields a hybrid cloud contact center as a service offering.
CRM Across the Wire,
Posted 18 Dec 2014
SmartChat function transforms simple email into a live and friction-free seller-buyer collaboration environment.
CRM Across the Wire,
Posted 16 Dec 2014
The deal allows Zignal to include LexisNexis news content in its analytics and business intelligence offerings.
CRM Across the Wire,
Posted 16 Dec 2014
HG Data's partnership enhances Leadspace's ability to generate laser-like sales and marketing targeting at the company and contact levels.
CRM Across the Wire,
Posted 16 Dec 2014
Agent Metrics Dashboard lets contact center representatives monitor their performance in real time.
CRM Across the Wire,
Posted 15 Dec 2014
Full Circle CRM's Opportunity Gatekeeper provides campaign influence and ROI metrics for marketers.
CRM Across the Wire,
Posted 15 Dec 2014
The first project will involve streamlining the agent experience using WebRTC and Chromebooks.
CRM Across the Wire,
Posted 12 Dec 2014
Vembu CRM includes SalesDesk, HelpDesk, and SocialDesk.
CRM Across the Wire,
Posted 12 Dec 2014
Through its proprietary predictive algorithms, YouAppi delivers customers predicted to generate the highest post-conversion lifetime value.
CRM Across the Wire,
Posted 11 Dec 2014
SocialBro Monitoring adds to the company's Twitter marketing platform.
CRM Across the Wire,
Posted 11 Dec 2014
The deal brings together two firms in the online customer survey industry.
CRM Across the Wire,
Posted 11 Dec 2014
Wiley will add registration capabilities to its higher education CRM system.
CRM Across the Wire,
Posted 10 Dec 2014
Partnership facilitates real-time data integration and immediate optimization of communications to new digital customers.
CRM Across the Wire,
Posted 10 Dec 2014
The new solution is based on Backbase's Customer Experience platform.
CRM Across the Wire,
Posted 10 Dec 2014
Logi Info is integrated with Teradata's massive database capabilities.
CRM Across the Wire,
Posted 10 Dec 2014
The three firms have paired up to offer Adaptive Fraud Protection as part of Contact Solutions' IVR service.
CRM Across the Wire,
Posted 10 Dec 2014
The partnership with Callpromise extends VHT's contact center callback options in the cloud.
CRM Across the Wire,
Posted 09 Dec 2014
Mailify, already a household name in Europe, offers responsive email campaign design, cloud sync, A/B testing, and more.
CRM Across the Wire,
Posted 09 Dec 2014
The new Visual Playback solution helps marketers prevent costly violations of consumer privacy.
CRM Across the Wire,
Posted 09 Dec 2014
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