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CRM Across the Wire
The collaboration between SAP and Accenture seeks to build on platform development and go-to-market strategies.
Enhancements include new data points for added context about Webinar attendees.
DCXT includes Creative Virtual's V-Person virtual assistant technology.
Vipor CRM's latest update offers contact management features for Apple Watch.
With the acquisition of Relately, Viable adds relationship scoring technology to its portfolio.
The Panasonic OneConnect platform lets companies send targeted messages to drivers through in-car infotainment systems.
Navigation and search capabilities combine with new tools and statistics for a real-time vertical marketing engine.
The deal strengthens Accenture's cloud-first agenda and Salesforce.com capabilities.
Listing in the Oracle Cloud Marketplace offers added value to Oracle Service Cloud users. (Featured on SmartCustomerService.com.)
Oracle sales cloud customers can use VoIPstudio CTI connector for inbound and outbound communications.
The provider of self-service solutions adds market-ready mobile, We,b and IVR self-service applications to the Genesys Customer Experience Platform. (Featured on SmartCustomerService.com
NICE Engage brings more multichannel capabilities and management tools to contact centers. (Featured on SpeechTechMag.com.)
New features have been added to SutiDesk, SutiSoft's online helpdesk software.
New Application Connectors bring digital motivation to leading collaboration, service, and CRM systems.
Platform to certify and enable the next-generation of sales development representatives with training and career advancement.
RingCentral adds cloud communications and collaboration to Zoho's CRM solution.
Bullhorn Pulse helps companies capture data from email to determine which deals are likely to be won or lost.
Increased processing power and expanded contact coverage round out the company's enhancements.
Freshdesk's latest acquisition expands its omnichannel customer support offerings. (Featured on SmartCustomerService.com.)
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