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CRM Across the Wire
The upgrades to Oracle Marketing Cloud help companies enhance sales enablement, improve cross-channel orchestration, and demonstrate marketing's impact on business results.
Bob Stutz, corporate vice president in charge of the Microsoft Dynamics CRM product line, has reportedly left the company to take on a role as chief analytics officer at Salesforce.com.
Bright Pattern updated its call center software that extends Zendesk's cloud-based customer service platform with omnichannel cloud contact center capabilities. (Featured on SmartCustomerService.com.)
AZuqua for Customer Success integrates data and workflows from disparate CRM, marketing automation, service, and support applications.
The enhanced platform extends gamification to digital mtivation
The acquisition increases IDI's data fusion capabilities to further help advertisers target the right customers.
Webinar attendee data can now flow into HubSpot for greater business analysis and reporting.
The TapExchange marketplace reaches more than 2 billion consumers and gives marketers a way to distribute content at scale.
Magento 2.0 offers greater flexibility, scalability, and a more responsive design.
The integrations enable companies to extend social media's impact throughout the organization.
With Avoka Transact for Salesforce, companies can open and service accounts right from within Salesforce.com.
The partnership allows companies to reazch consumers via email or text messaging.
Integrated solution enables companies to jump start their mobile initiatives.
UserCare Software helps mobile app publishers add real-time customer service and customer relationship management within their apps. (Featured on SmartCustomerService.com.)
Nixxis Contact Suite 2.2 offers extended flexibility and administrative control.
Arrayworks combines CRM, BPM, and project management in a single low-code platform.
Event2CRM integrates Eventbrite.com with Microsoft Dynamics CRM.
Customizable social contest builder collects unique data that matters to companies.
Optymyze's latest product release includes features to increase sales management visibility.
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