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CRM Across the Wire
Semantria for Excel 5.0 blends quantitative and qualitative data to speed actionable insights for market researchers.
Product enhancements increase ease of use, data visualizations, and CRM integrations.
Alight's latest addition to Channel Mix helps marketers manage their data.
The combination of IBM Watson's cognitive computing and Fluid's XPS will enable businesses to personalize the digital consumer experience.
Watson Virtual Agent allows businesses to build and deploy conversational agents. (Featured on SmartCustomerService.com.)
Bedrock Data has provided ConnectWise users with REST-based connectors for marketing automation, CRM, and e-commerce integrations.
New partnership enables Datorama customers to measure campaign performance across LiveRamp's 400 partners.
Conversational is expanding its virtual assistant service with more features and plan options
Druva inSync integration helps companies manage data recovery, compliance, and legal requirements.
Glance Networks' Cobrowse platform expansion enables sales, marketing, and service personnel to better collaborate with customers.
Watson Virtual Agent allows businesses to build and deploy conversational agents. (Featured on SmartCustomerService.com.)
Brainshark and Highspot integrate their solutions for sales enablement.
IBM brings its cognitive computing platform to the marketing arena.
SG Analytics and NetBase team up to deliver enhanced consumer insights to companies.
Evergage for Mobile Apps now supports Android and in-app messaging to advance real-time marketing personalization.
Altitude has partnered with HigherGround to develop a complete recording solution for contact centers. (Featured on SmartCustomerService.com.)
TeleVoice's TelePath solution gives agents more information about callers prior to answering the phone. (Featured on SmartCustomerService.com.)
Socure has redesigned its ID+ digital identity dashboard service.
With AdEspresso, Kenshoo, Nanigans, Adaptly, Mediative, and Popimedia Hootsuite now helps companies connect and engage with customers on paid, owned, earned, and shared social channels.
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