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CRM Across the Wire
Avaya's unified communications and contact center solutions are now available in the cloud through BT Wholesale. (Featured on SpeechTechMag.com.)
The partnership between First Data and LocalVox brings added insight to SMBs.
New offering converts behavioral insights into refined segmentation, automated product recommendations, and Web site personalization.
New user interface and dashboards highlight the release of PeopleLinx 3 social selling platform.
Integration leverages Sailthru Smart Data and enables marketers to identify consumers likely to convert and drive revenue through the Facebook Custom Audiences interface.
Live Guide's expanded administrative options and customer data views target the needs of high-volume customer service teams
ConnectLeader dialers now work out of the box with NetSuite CRM.
Badgeville 6.0 offers greater social depth, deeper insights, and faster deployment.
The provider of customer success software joins the Marketo LaunchPoint Ecosystem.
Interactive Intelligence contact center and dialer software is integrated with upgraded CallScripter application.
Sales management system automatically captures call activity data to provide on-demand insight into sales performance.
The Canadian survey and application review provider extends SurveyMonkey's global reach.
Verint releases a mobile workforce optimization app for Android and Apple devices.
TouchStore addresses mobile in-store usage with technology and solution to increase conversion and consumer engagement for the retail omnichannel environment.
With the new Video Support Center, companies can now deliver video to customers for self-service support from Desk.com.
Lead management, dialer, and email marketing capabilities round out the new features of Salesgenie.
Verve Direct allows advertisers to buy location-targeted mobile campaigns via a direct interface.
New user interface and features are part of the new Web engagement offering.
Location-focused online video advertising company integrates with LiveRamp's data onboarding service.
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