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App users can now identify callers in real time, reducing call handling times.
CRM Across the Wire,
Posted 07 Oct 2014
The latest version of the browser-based helpdesk software is now available.
CRM Across the Wire,
Posted 07 Oct 2014
The managed IT and cloud services providers will combine to add market scope.
CRM Across the Wire,
Posted 07 Oct 2014
Both Service Cloud1 and Sales Cloud1 provide a string of new mobile apps to help businesses better deal with customers and sales prospects.
CRM Across the Wire,
Posted 07 Oct 2014
Deutsche Telekom's T-Systems unit will resell SugarCRM's solution as a hosted cloud service.
CRM Across the Wire,
Posted 06 Oct 2014
Mobile Engagement Platform offers businesses a new way to reach customers on mobile devices.
CRM Across the Wire,
Posted 06 Oct 2014
Nimble Smart Contacts adds relationship insights to browsers, Gmail, Microsoft Office 365, and Salesforce.com.
CRM Across the Wire,
Posted 03 Oct 2014
Sendible 360 simplifies social media interactions for businesses.
CRM Across the Wire,
Posted 03 Oct 2014
Innovations in Desk.com for Retail include new pay-as-you-go pricing, reporting tools, and e-commerce integrations.
CRM Across the Wire,
Posted 03 Oct 2014
New version offers several deployment options, easier integrations, and tighter security.
CRM Across the Wire,
Posted 02 Oct 2014
The integration of Ifbyphone's call conversion analytics with Act-On's marketing automation platform helps marketers optimize lead generation, analysis, and scoring.
CRM Across the Wire,
Posted 02 Oct 2014
New solution accelerates sales opportunities by immediately transferring the hottest leads to salespeople.
CRM Across the Wire,
Posted 02 Oct 2014
Avoka Transact 4.1 enhances digital sales and service experiences for financial services and government.
CRM Across the Wire,
Posted 30 Sep 2014
8x8's newest release offers more omnichannel capabilities for scripting and executing customer interactions.
CRM Across the Wire,
Posted 30 Sep 2014
Partnership offers cloud-based solution to address both PBX and contact center needs from a single source.
CRM Across the Wire,
Posted 30 Sep 2014
Amelia can learn to help customers and associates by absorbing data and observing people.
CRM Across the Wire,
Posted 29 Sep 2014
Version 5.3 of Enghouse's IP call and computer recording, monitoring, and evaluation software features advanced integration, PBX support, and flexibility.
CRM Across the Wire,
Posted 29 Sep 2014
New Nimble Android app delivers intelligent relationship insights for business contacts.
CRM Across the Wire,
Posted 26 Sep 2014
OmniView provides persistent customer identification across channels.
CRM Across the Wire,
Posted 24 Sep 2014
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