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CRM Across the Wire
Stella Connect offers a new way for consumers to provide feedback about their customer service experiences. (Featured on SmartCustomerService.com.)
Improved visual developer tools enable faster, easier self-service application development. (Featured on SmartCustomerService.com.)
The integration extends enterprise content management capabilities to users' smartphones.
The new XC Logic platform gives insights into offline and digital media.
The latest version of NICE Sales Performance Management is geared toward organizations with substantial transactions and complex incentive compensation management needs.
Customizable and mobile-optimized templates enable companies to create and launch content-driven digital experiences.
Heywire's text messaging platform for sales and customer service is now available on the Salesforce.com AppExchange.
Avaya launched the Avaya Midmarket Cloud, containing the Powered by Avaya IP Office and OnAvaya-Google Cloud Platform solutions. (Featured on SmartCustomerService.com.)
Fuzzy Logix's flagship data analytics product, DB Lytix, is now available on Teradata Cloud.
The Platinum Partner designation recognizes the growth of SpringCM apps in the Salesforce.com ecosystem.
NICE's latest VOC solution maps emotional expression to observed behaviors. (Featured on SmartCustomerService.com.)
Jive for Customer Engagement is part of a larger update to many of Jive's internal and external collaboration tools.
Badgeville's MotivationMetrics platform unlocks insights in gamification, performance, and recognition.
The startup offers a seal that lets consumers identify and engage with brands through email.
Gravy's TruReach helps companies target predictive audiences by interests and passions, based on real-world local behaviors.
Bloomfire SE helps sales and marketing teams align the right content with the right prospect in the sales cycle.
New mobile-friendly platform delivers seamless customer insights to organizations.
SelfieMark is a unified mobile app to simplify and unify photo sharing and polling for instant engagement and feedback.
The integration between CSI and Clarity Connect brings complete workforce optimization capabilities for contact centers using Skype for Business. (Featured on SmartCustomerService.com.)
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