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CRM Across the Wire
Partnership seeks to improve brands' digital ad delivery through customized integration of in-target and viewability measurement.
New platform designed specifically for salespeople to enables two-way synching and selective sharing with Salesforce.com.
Web services layer provides deep real-time analytics and content lifecycle tracking.
Swrve platform now enables mobile marketers to test every aspect of the mobile marketing mix.
Clarabridge adds speech analytics to its complete voice of the customer portfolio. (Featured on SpeechTechMag.com.)
Feature pack includes data management, security and browser compatibility enhancements
The text message marketing service provider has added a new webhook system.
TrueView adjusts the agent's view of the customer's screen during co-browsing sessions.
With Auto Campaigns, companies can set campaigns to run automatically when triggers are hit.
Whispir lets organizations communicate with customers and employees via text message, voice, Web, email, mobile, or social media.
Colabo's technology allows sales team to choose the leads they like and dislike and adjusts accordingly.
New Community Cloud propels Salesforce.com into the fast-growing $3.5 billion enterprise collaboration market.
Xactly Insights gives sales leaders empirical data in real time to inform them how to create best-in-class sales incentive programs.
Logi Vision 1.3 offers new mapping, social activity stream, and binning capabilities.
Together, the companies will sell a combined portfolio of unified communications-as-a-service, contact center-as-a-service, and infrastructure modernization services. (Featured on SmartCustomerService.com.)
Aspect Unified IP 7.3 offers greater cloud-optimized deployment options, new proactive outreach compliance capabilities, and tighter integration with Aspect's social media interaction solution. (Featured on SmartCustomerService.com.)
New partnership lets firms sync contact center solutions with operations and order management.
Latest update delivers deeper engagement, seamless connections across devices, and analytics tools to help companies attract and retain customers and partners.
Yellowfin will make demographic datasets available to its customers as part of the latest version of its BI platform, Yellowfin 7.1.
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