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CRM Across the Wire
Socure has redesigned its ID+ digital identity dashboard service.
With AdEspresso, Kenshoo, Nanigans, Adaptly, Mediative, and Popimedia Hootsuite now helps companies connect and engage with customers on paid, owned, earned, and shared social channels.
Maximizer CRM 2017 allows companies to manage the entire lifecycle of customer engagement, from acquisition through retention and expansion.
Visual IQ expands its reach in global attribution and customer journey analytics.
The partnership is based on ScoreData's dynamic machine learning platform ScoreFast and GlobalLogic services.
ReviewNavigator combines EZ Response single-dashboard response to all major review sites with ResponseScribe for custom responses.
The integration with Dynamics CRM expands Infer's open ecosystem with more than a dozen pre-built connectors.
Campaign Monitor for Microsoft Dynamics enables marketers to create personalized email marketing campaigns and trigger automated customer journeys from Microsoft Dynamics CRM.
Invoca Voice Marketing Cloud enables marketers to use voice conversations to shape individual customer experiences.
Wipro adds to its cloud transformation capabilities with the Appirio acquisition.
The partnership will bring even more sales insights to mutual customers.
New integration helps companies streamline operation efficiency, increase up-sell opportunities, and improve customer satisfaction. (Featured on SmartCustomerService.com.)
CallScore uses machine-learning to bring automated lead qualification to platform.
Looker 4 extends how and where data analysts can receive and act of data.
Experience Hub 2.0 helps companies understand the why behind customer data.
Abacus' integration lets users tie expenses with specific sales accounts within Salesforce.com.
New integration provides marketers a real-time view through conversions for inbound calls.
New constituent relationship management technology will tie email to other communications and the larger constituent record.
DrivenBI's SRK Importer empowers self-service BI data preparation.
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