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CRM Across the Wire
SmartTouch has streamlined lead management and nurturing for home builders and developers.
Users can generate reports while offline, edit multiple records in one go, or plan routes for other users in the Resco Mobile CRM Spring Update.
Service gives clients full end-to-end control over sales compensation data.
The acquisition of Triggerfox expands Influitive's advocate communities to the sales domain.
Totango Enterprise Edition helps subscription-based businesses better understand clients.
Custom Fields helps marketers segment and hyper-target specific customers.
Badgeville's newest application connectors extend gamification to reward employee behavior in more applications.
Sentiment has enhanced multichannel engagement capabilities by adding chat app integrations to its social customer service platform.
New capabilities deliver translation workflow enhancements for improved speed and quality of multilingual content.
The partnership will bring Bombora's intent data to TrueInfluence InsightBASE.
Partners can bundle new cloud-based contact center services from Five9 with PBX. (Featured on SmartCustomerService.com.)
OpinionLab's VoC solution helps companies act on customer feedback.
The newest integration provides lead generation from webinars.
New corporate communication offering, integration with Sysomos, and HIPAA compliance for Jive-w apps further bolster Jive's product suite.
The market for enterprise collaboration and communication, marketing automation, digital asset management, and social media marketing management is expected to exceed $23 billion by 2019.
Gigya's Registration-as-a-Service (RaaS) is an end-to-end customer registration system.
DQ Global has added features to it's Perfect & Merge data cleansing software for Microsoft Dynamics CRM.
Lionbridge Connector Integrates Lionbridge's translation platform with Episerver's digital marketing and commerce platform.
Evergage's new search and sort functionality Presents Web site visitors the most relevant results based on their preferences and interests.
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