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Viewpoints
B2Bs can build sales and awareness by participating in international trade shows.
Listening to—and acting on—consumer comments is the best strategy.
10 challenges that make sharing your tasks a smart business move.
Make your ads for video stand out.
Six tips for transforming your marketing group from a cost center to a revenue center.
Why an English-only Web site won't cut it.
Getting to know today's customer requires a new level of engagement.
Survey results should be relevant to both you and your customer.
Three steps to driving repeat business.
Make the most of consumer-generated content.
Multiple channels transfer pricing decisions from retailers' to consumers' hands.
Figure out what your customers want.
For a consumer-centric relationship, consider crowdsourcing.
Take your campaigns to the next level.
Want your business to grow? Give your product away.
Short message service provides key benefits for small and medium businesses.
What smart devices mean for the call center industry.
Customers are less loyal but more valuable.
Don't make these mistakes.
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