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Four reasons these apps fail and what you can learn from them.
Providing access from anywhere is essential in today's business environment.
Know your audience, function, and business goal.
Coordinate your data to gain a greater ROI.
A step-by-step approach to marketing success.
Nine contact center hurdles to overcome.
Six tips for evaluating your sales process.
Five tips to help you get it right.
Integrating data is the first step.
To really know your customers, take a high-definition view.
Decrease customer churn by personalizing your billing process.
A journey-based approach for better sales and service.
Five tips for solving data bottlenecks.
Now that you've got it, here's what to do with it.
Ten behaviors to reward and encourage in 2013.
Turn seasonal shoppers into loyal customers.
Leverage e-commerce data to boost online sales.
Leverage mobile and social media so your business won't be left behind.
Emphasizing personal service is key to success.
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