Adds social CRM functionalities, opportunity management, SharePoint support to solution
CRM Featured News,
Posted 11 Apr 2012
New multi-line functionality enables agents to make up to 500 calls per hour, company says
CRM Featured News,
Posted 10 Apr 2012
The move is in response to demand from Russia, Japan, Korea, and China.
CRM Featured News,
Posted 10 Apr 2012
Customer Interaction Management Suite release aims to boost the business results contact center operations achieve.
CRM Featured News,
Posted 10 Apr 2012
New software offers advanced analytics, integration capabilities
CRM Featured News,
Posted 09 Apr 2012
The merger solidifies the company's place in the customer relationship and accounts receivable management marketplaces.
CRM Featured News,
Posted 06 Apr 2012
Business Insights features reports, dashboards and data collection tools to help SMBs understand their businesses.
CRM Featured News,
Posted 06 Apr 2012
Mobile-minded, enterprise-grade apps continue growth pattern.
CRM Featured News,
Posted 05 Apr 2012
CBTS hosting enables VSI to offer CRM and field service management as public or private cloud solutions.
CRM Featured News,
Posted 05 Apr 2012
With the integration of the Real Time Identification Platform, customers can ramp Web sites to personalize experiences.
CRM Featured News,
Posted 05 Apr 2012
Web-Based service features eight tools to reach today's mobile consumers.
CRM Featured News,
Posted 05 Apr 2012
The company launches an optimized customer support widget for iOS and Android devices.
CRM Featured News,
Posted 04 Apr 2012
Enhancements include beefed-up security, simplified administration
CRM Featured News,
Posted 04 Apr 2012
Solution designed to improve rep decisioning, follow-through using contextual recommendations
CRM Featured News,
Posted 03 Apr 2012
The platform is expanded to include more reporting, scripting, and integrations.
CRM Featured News,
Posted 03 Apr 2012
Text BI allows companies to make sense of unstructured data from many sources.
CRM Featured News,
Posted 03 Apr 2012
Nimble enables social contact management within Google Chrome.
CRM Featured News,
Posted 03 Apr 2012
Application lets users gauge their user happiness in real time.
CRM Featured News,
Posted 03 Apr 2012
Customers can start demos and meetings right within their Salesforce.com apps.
CRM Featured News,
Posted 03 Apr 2012
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