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SocialChorus integrates with Viralheat API to measure sentiment analysis for large-scale advocate marketing programs and influencer-generated content.
CRM Featured News,
Posted 24 Oct 2012
General release of The App for Enterprise seen as solution to key hurdles.
CRM Featured News,
Posted 23 Oct 2012
Moms make and trust in-person recommendations more than social media.
CRM Featured News,
Posted 23 Oct 2012
Interaction Dialer 4.0 delivers improved answering machine detection, simplified management, and more effective execution of campaigns.
CRM Featured News,
Posted 22 Oct 2012
New app lets users design an HTML5 version of emails, landing pages, microsites, and more.
CRM Featured News,
Posted 22 Oct 2012
Netop integrates its Live Guide chat solution with Zendesk's cloud-based customer service software
CRM Featured News,
Posted 22 Oct 2012
A new user interface and tighter integrations with other Aprimo products top the list of upgrades.
CRM Featured News,
Posted 22 Oct 2012
The new platform update allows customer service teams to prevents complaints from going viral.
CRM Featured News,
Posted 19 Oct 2012
Provides enhanced understanding and analysis of multichannel customer feedback data to bolster voice of the customer programs.
CRM Featured News,
Posted 19 Oct 2012
New offering includes mix-and-match options from 20 vendors.
CRM Featured News,
Posted 19 Oct 2012
Acquisition provides further proof of maturing market.
CRM Featured News,
Posted 18 Oct 2012
Despite uncertain economic conditions, companies are still focused on expansion.
CRM Featured News,
Posted 18 Oct 2012
Allegiance Spotlight finds high-value insights in big datasets in seconds.
CRM Featured News,
Posted 18 Oct 2012
With Parature Social Monitor, companies can listen and respond to customers on multiple social channels in real time through one interface.
CRM Featured News,
Posted 18 Oct 2012
The solution is geared toward big data analysis in the Hadoop environment.
CRM Featured News,
Posted 18 Oct 2012
Deeply integrated Aster and Apache Hadoop solution delivers SQL and MapReduce analytics with unified system management.
CRM Featured News,
Posted 18 Oct 2012
The new customer experience management solution promises highly reliable and actionable metrics.
CRM Featured News,
Posted 17 Oct 2012
New virtual assistant offering can pull in data from multiple sources to better help customers.
CRM Featured News,
Posted 17 Oct 2012
New offering lets marketers deliver personalized ads to companies without cookies.
CRM Featured News,
Posted 17 Oct 2012
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