Social Operating Platform monitors and tracks campaign deployment, big data.
CRM Featured News,
Posted 31 Jan 2012
New platforms enable SMBs to offer help desks that are integrated with social media, email, chat, and phone.
CRM Featured News,
Posted 31 Jan 2012
The availability follows successful beta testing at several sites in Europe and Asia.
CRM Featured News,
Posted 31 Jan 2012
The SaaS-based solution is available in several languages for an increasingly global user base.
CRM Featured News,
Posted 31 Jan 2012
The new release of this online/enterprise customer relationship management solution comes with improved customization capabilities for all users.
CRM Featured News,
Posted 31 Jan 2012
The partnership brings together speech analytics and a customer experience management solution for contact centers.
CRM Featured News,
Posted 31 Jan 2012
Partnership lets marketers apply permission-based Facebook data to campaigns.
CRM Featured News,
Posted 30 Jan 2012
Small business can now create Android apps that drive customers right to their door, thanks to the interactive map feature found in Andromo App Maker for Android.
CRM Featured News,
Posted 30 Jan 2012
New research also finds a growing number of utilities share information about service issues with customers via social media.
CRM Featured News,
Posted 27 Jan 2012
The gamification platform provider announces a suite of cloud-based integrations, beginning with JIVE, Omniture, and Salesforce.com.
CRM Featured News,
Posted 27 Jan 2012
Xactly Express Plan Store features personalized rules engine, prebuilt templates for commission automation.
CRM Featured News,
Posted 26 Jan 2012
Australia and Canada lead the world in positive customer feedback.
CRM Featured News,
Posted 26 Jan 2012
Company adds multilingual capabilities, semantic visualization, a feedback tool, and more.
CRM Featured News,
Posted 25 Jan 2012
New chat application allows online businesses to have proactive, personalized interactions with customers.
CRM Featured News,
Posted 25 Jan 2012
Enterprise campaign management solution adds continuous testing and real-time optimization, Google Analytics-style data visualizations, improved mobile support, and delivery performance.
CRM Featured News,
Posted 25 Jan 2012
Virtual CSR adds Altitude's software suite to deliver business value at the point of contact with the customer.
CRM Featured News,
Posted 25 Jan 2012
Enterprise Customer Management and Enterprise Service Fulfillment solutions complement Amdocs' existing enterprise charging and billing offering.
CRM Featured News,
Posted 24 Jan 2012
The campaign management and outbound notification app is the first Voxeo Connect Certified Partner application.
CRM Featured News,
Posted 24 Jan 2012
New platform provides citizens electronic access to their caseworkers and the benefit application process.
CRM Featured News,
Posted 24 Jan 2012
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