The restaurant chain reams with Mindshare Technologies to gauge guest service and satisfaction levels.
Daily News,
Posted 15 Dec 2011
Alliance gives marketers integrated social campaigns
Daily News,
Posted 14 Dec 2011
New capabilities include Automated Comment Tagging and Categorization as well as Social Media Special Offer Sharing.
Daily News,
Posted 14 Dec 2011
Confirmit Mobile Survey On-Demand Application (SODA) provides real-time results; enables companies to engage customers at the point of the experience
Daily News,
Posted 14 Dec 2011
Voxeo Connect offers resellers and system integrators new revenue opportunities and a competitive edge.
Daily News,
Posted 13 Dec 2011
eGain adds its multichannel software, opening the Cisco platform to mid-market firms.
Daily News,
Posted 13 Dec 2011
Joint solution offers enhanced social media monitoring and analytics
Daily News,
Posted 12 Dec 2011
TV advertisements showcase the Bank's commitment to exceptional customer service
Daily News,
Posted 12 Dec 2011
Features include templates for Facebook landing pages and more.
Daily News,
Posted 12 Dec 2011
Proposed legislation would prevent U.S. firms that offshore contact center jobs from receiving government funds.
Daily News,
Posted 09 Dec 2011
Marketers get a banner plus video and photo-embedded tweets.
Daily News,
Posted 09 Dec 2011
Cloud-based subscription software enables SMBs and departmental buyers to see benefits within weeks.
Daily News,
Posted 09 Dec 2011
Cloud-based sales and marketing applications provider offers its products to iPad users.
Daily News,
Posted 09 Dec 2011
Users of RightNow CX can now initiate translation workflows and access reports in more than 100 languages.
Daily News,
Posted 09 Dec 2011
The deal expands IBM's cloud-based analytics offerings and beefs up its Smarter Commerce portfolio.
Daily News,
Posted 08 Dec 2011
New capabilities enhance the company's SaaS-based help desk and customer support offerings.
Daily News,
Posted 08 Dec 2011
One of the firms to pilot LP Marketer experienced incremental lifts of 16 percent in online conversions and 7 percent in average order values.
Daily News,
Posted 07 Dec 2011
The redesign includes a new logo, Web site, and "Channel" feature.
Daily News,
Posted 07 Dec 2011
The company's help desk application is now available on Android devices, from smartphones to tablets.
Daily News,
Posted 07 Dec 2011
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