The software helps users make sense of spreadsheet data.
Daily News,
Posted 20 Mar 2013
Diverse data sets add to complexity but present new insights.
Daily News,
Posted 20 Mar 2013
OpenTouch Customer Service is geared toward businesses of all sizes to help manage multichannel interactions.
Daily News,
Posted 19 Mar 2013
Executives are most concerned about revenue growth, reducing costs.
Daily News,
Posted 19 Mar 2013
Company highlights innovations to help businesses unite their organizations, connect with their customers and get the most value from their information technology investments.
Daily News,
Posted 19 Mar 2013
Improvements include ability to publish files, polls via collaboration stream.
Daily News,
Posted 19 Mar 2013
CaaS Small Center is geared for contact centers with fewer than 50 agents.
Daily News,
Posted 18 Mar 2013
The comprehensive suite of CRM solutions is designed for sharing information across platforms and departments.
Daily News,
Posted 18 Mar 2013
The company partners with SoCoCare to deliver proactive social media solution for contact centers.
Daily News,
Posted 18 Mar 2013
AnswerClick brings in natural language processing to the call center market.
Daily News,
Posted 18 Mar 2013
Guests are invited to share reviews on TripAdvisor during the survey process, and the hospitality companies are alerted to new reviews as they are posted.
Daily News,
Posted 15 Mar 2013
Technology enables presence-aware ads that incorporate interactive, real-time connections between online shoppers and advertisers.
Daily News,
Posted 15 Mar 2013
KXEN puts predictive analytics in the cloud for business users.
Daily News,
Posted 14 Mar 2013
The partnership will bridge the gap between Epicor and Microsoft Dynamics CRM and Salesforce.com.
Daily News,
Posted 14 Mar 2013
Continued WFM enhancements tackle ease of use and accessibility for contact centers.
Daily News,
Posted 13 Mar 2013
Session Border Controller for Enterprise secures communications for remote, mobile, and home-based workers in a BYOD world.
Daily News,
Posted 13 Mar 2013
Enterprise customer intelligence solution built for Salesforce Touch platform.
Daily News,
Posted 12 Mar 2013
The offering will enable organizations to manage compliance across the enterprise, prepare for audits, and meet regulatory requirements.
Daily News,
Posted 12 Mar 2013
Product launch helps visualize sales, marketing, service offers.
Daily News,
Posted 12 Mar 2013
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